KnowledgeBase
- Logging into the Control Panel
- Domain Name Registration & Management
- Listing, Searching and Managing Orders
- Changing Name Servers of a Domain Name
- Managing Whois or Contact Details of Domain Names
- Modifying the Whois / Contact Details of all Domain Names (except .EU and .UK)
- Modifying the Whois / Contact Details of a .UK Domain Name
- Managing Contacts from within the Customer Control Panel
- Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
- Branding a .COM, .NET Domain Names Web-based and Port 43 Whois Lookup Results
- Checking the Whois for a Domain Name
- Regulations for Updating Contact Details
- Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
- Transferring a Domain Name
- Confirming if a Domain Name can be transferred
- Transferring a Domain Name from Another Registrar to Alpine Domains Inc.
- Transferring a Domain Name from Alpine Domains Inc. to Another Registrar
- Domain Name Transfer Caveats
- Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name (except .EU, .UK, .CC, .TV, .WEB.IN)
- Bulk Domain Name Registration, Renewal, Transfer and Management
- Enabling Mobile Device compatibility for your website
- Deleting a Domain Name
- Protecting/Locking a Domain Name
- Registering and Managing Child Name Servers
- Suspend / Unsuspend a Domain Name
- Moving or Pushing a Domain Name from One Customer Control Panel to Another
- Renewal Reminders
- Renewing a Domain Name
- Domain Name Expiry / Domain Name put on Parking Page
- Domain Name Registration Default Settings
- Viewing Action History
- What is Redemption Grace Period and How to Restore a Deleted Domain Name?
- Domain Name Registration Caveats
- Overview of Domain Name Extensions
- Interpreting Domain Name Check Availability Results
- Interpreting Order Locked In Processing Messages
- .MOBI Domain Name Rules/Requirements
- .UK Domain Name Rules/Requirements
- Additional Contact related Requirements for .ASIA Domain Names
- .NAME Domain Name Rules/Requirements
- Whois Data Reminders
- RESELLERS - Read this to setup your Domain Registration Business
- DNS
- Domain / URL Forwarding
- Digital Certificates
- Definition and Uses of a Digital Certificate
- Types of Digital Certificates available through Alpine Domains Inc.
- Additional License
- Listing, Searching and Managing Digital Certificate Orders
- Generate a Private Key and Certificate Signature Request (CSR) from your web server
- IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
- Cancelling your Digital Certificate Order
- Checking the Status and Retrieving your Digital Certificate
- Installing your Digital Certificate on your Web Server
- Displaying the thawte Trusted Site Seal on your website
- Reissuing your Digital Certificate
- Renewing your Digital Certificate
- Suspending / Unsuspending / Deleting your Digital Certificate
- Moving or Pushing a Digital Certificate Order from one Control Panel to another
- RESELLERS - Read this to setup your Digital Certificate Product
- DNS
- Domain/URL Forwarding
- Domain / URL Forwarding
- DNS
- Customer Control Panel Guide
- Reseller Guides
- Read this FIRST: Reseller Account Startup Guide
- Creating a Demo Reseller Account
- SuperSite and PartnerSite Guide
- What is SuperSite?
- What is PartnerSite?
- Using SuperSite and PartnerSite
- Integrating SuperSite with your Customer Control Panel and your own Control Panel
- Logging into the Admin Area for Customizing the SuperSite and PartnerSite
- Changing the URLs of your SuperSite and PartnerSite
- Customizing your SuperSite and PartnerSite Content
- READ THIS FIRST: Understanding the Structure of the SuperSite & PartnerSite
- Customizing the Content, Theme (CSS, Images, Javascript), HTML Structure of the SuperSite and PartnerSite
- Adding/Editing a SuperSite/PartnerSite Theme or Editing the CSS, Images, Menu Style of your SuperSite/PartnerSite
- Configuring Multiple Language Support for the SuperSite/PartnerSite
- Editing the Existing Textual Content and Paragraphs and Modify the HTML Structure of a Page
- Edit existing Images of SuperSite and PartnerSite
- Changing CSS files in Supersite and PartnerSite
- Making changes to the JavaScript menu in the SuperSite and PartnerSite
- Adding/Editing your HTML pages in the Supersite and PartnerSite?
- Adding/Editing your Images in the Supersite and PartnerSite
- Download the Source (PSD) File of Images/Flash with Translatable Text, used in your SuperSite and PartnerSite
- Modify the links on the Static Bar on your SuperSite
- Removing the Resellers tab from your SuperSite
- Customize the Legal Agreements in SuperSite and PartnerSite
- Customizing the Page Titles of the SuperSite and PartnerSite
- Adding Meta Tags to your SuperSite and PartnerSite for Better Search Engine Optimization
- Customizing the Error Messages in the SuperSite and PartnerSite
- Modifying the Contact Us page on your SuperSite
- Changing the Other Payment Options on the final check out page of the SuperSite
- Keeping my Customized SuperSite/PartnerSite Content in Sync with any New Content Added by Alpine Domains Inc.
- Customizing the Domain Extension Display Order
- Displaying the ICANN logo on my SuperSite/PartnerSite
- Analyzing Traffic as well as E-Commerce Transactions on your SuperSite/PartnerSite via Google Analytics
- Saving/Editing a Sitemap of your SuperSite/PartnerSite
- Integrating your Website's Domain Name Registration/Transfer Form with the SuperSite
- SuperSite and PartnerSite Caveats
- Customizing the Error Messages in the SuperSite and PartnerSite
- Some details are not appearing or not working in your SuperSite and PartnerSite
- Your Customer can See Generic Customer Prices from his/her SuperSite even though you have set Specific Pricing for him/her
- Suggested Retail Price Displayed on your PartnerSite Pricing Pages
- Content Modification Interface in your SuperSite/PartnerSite Admin Always Opens Only in a Specific Editing Mode
- File Status Indication in your SuperSite/PartnerSite Admin Area
- Troubleshooting Delays in Displaying your SuperSite/PartnerSite Pages
- Branding Guide
- Customizing the URL for your Control Panels
- Integrating your Website and Shopping Cart with your and your Customer's Control Panel
- Customizing the Header and/or Footer of the Control Panels
- Setting Branded Name Servers
- Specifying your Sign Out URL
- Branding your Web-based and Port 43 Whois Lookup Results
- Specifying Language Preferences
- Displaying the ICANN logo on your SuperSite/website
- Integrating your Website's Login Form with the Control Panel
- Branding Caveats
- Finance & Billing Guide
- Read this First: Understanding the Billing System
- General Overview of Transactions
- Invoices
- Debit Notes
- Receipts & Credit Notes
- General Finance Setting
- Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail
- Cancellation of a Pending Invoice/Debit Note explained in Detail
- Discounting an Invoice explained in Detail
- Payment Collection System and Parameters explained
- Currency issues, Conversion Rate, Selling Currency and Accounting Currency explained
- Add Funds to your Customers/Sub-Resellers Account
- Subtract Funds from your Customers/Sub-Resellers Account
- Refund Requests of your Customers and Resellers
- Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back
- Manage Billing with your Customers / Sub-Resellers
- Raising an Invoice
- Raising a Debit Note
- Raising a Receipt / Credit Note (Adding Funds)
- Balancing (Paying) an Invoice / Debit Note
- Modifying / Deleting / Cancelling a Pending Invoice / Debit Note
- Processing Refund requests of your Customers and Sub-Resellers
- Modifying Total Receipts
- What are Locked Funds?
- IMPORTANT: Handling Orders Locked in Processing
- Managing Payment Gateway Transactions
- Manage Products and Pricing for Sub-Resellers and Customers
- Understanding and Configuring Indirect Taxation Rules
- My Billing with Alpine Domains Inc.
- Read this First: Understanding the Billing System
- Payment Gateway Integration Guide
- Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers
- Payment Gateway Risk Assessment Report
- Managing Payment Gateway Transactions
- Integration with PayPal Gateway
- Integration with Authorize.Net's Credit Card Gateway
- Integration with PayPal (formerly Verisign) Payflow Pro Credit Card Gateway
- Integration with version 1 and/or 2 2Checkout Credit Card Gateway
- Integration with WorldPay Credit Card Gateway
- Integration with Moneybookers Credit Card Gateway
- Integration with Transecute's Credit Card Gateway
- Integration process with ANY OTHER Payment Gateway
- Payment Gateway Caveats
- Reseller Control Panel Guide
- Setting your Personal Information
- Manage Products and Pricing for Sub-Resellers and Customers
- Managing Products
- Managing your Customers
- Adding a Customer
- Listing / Searching your Customers
- Exporting a List of your Customers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Customer's Profile Details
- Suspend / Unsuspend a Customer
- Deleting a Customer
- Billing
- Listing all Orders belonging to a Customer
- Mail Preferences
- Sending Emails to your Customers
- Displaying Announcements in your Customers Control Panel
- Managing your Sub-Resellers
- Adding a Sub-Reseller
- Managing Pending Sub-Reseller Sign-ups
- Listing / Searching Sub-Resellers
- Exporting a List of your Sub-Resellers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Sub-Reseller's Profile Details
- Suspend / Unsuspend a Sub-Reseller
- Listing all Orders belonging to a Sub-Reseller
- Billing
- Sending Emails to your Sub-Resellers
- Displaying Announcements in your Sub-Resellers Control Panel
- Managing Company Users
- Listing All Orders under your Reseller Account
- Reseller Control Panel Tools
- Sending Mails to your Sub-Resellers and/or your Customers
- Displaying Announcements in your Sub-Resellers and/or Customers Control Panels
- Legal Agreements
- Interface Settings
- Reseller Control Panel Caveats
- Product Setup Guides
- Reseller API Guide
- HTTP API (beta)
- Access and Authentication
- Request Parameter Data Types
- Response Formats
- API Requests
- Domains
- Check Availability
- Register
- Transfer
- EU Transfer
- EU Trade
- Activating a Transferred .UK domain name
- Renew
- Search
- Getting a Customer's Default Name Servers
- Getting Order Id
- Getting details of the Domain Registration Order
- Modifying Name Servers
- Adding Child Name Servers
- Modifying Child Name Server Names
- Modifying a Child Name Server IP address
- Deleting Child Name Servers
- Modifying Contacts
- Modifying the Privacy Protection Status
- Modifying the Auth-Code
- Enabling the Theft Protection Lock
- Disabling the Theft Protection Lock
- Getting the List Of Locks Applied on a domain name
- Getting TEL CTH Login Details
- Modifying TEL Whois Preference
- Resending the Transfer Approval Mail
- Releasing a .UK domain name
- Cancelling a Transfer
- Deleting a domain name
- Restoring a domain name
- Contacts
- Customers
- Resellers
- Common
- Products
- Hosting
- Mail Forwarding Service
- DNS
- Domain Forwarding Service
- Digital Certificates
- Site Builder
- Domains
- Managing DNS, Web Hosting, Email Hosting, Live Chat and Website Builder Services through your HTTP API integration
- Change Log
- SOAP API
- Read This FIRST - General API Integration Instructions
- Sample API Flow
- Java API Kit
- PHP API Kit
- .NET API Kit
- Perl API Kit
- Managing DNS, Web Hosting, Email Hosting, Live Chat and Website Builder Services through your SOAP API integration
- Server Error Format Description
- Common API Examples and Errors
- Emulate and Debug your API Calls
- Procedure To Retrieve XML Sent And Received
- IMPORTANT: API Abuse
- IMPORTANT: Modification of Result of Search calls made using the API
- Data Validation of Parameters passed in an API Method Call
- HTTP API (beta)
- Important Notices
Regulations for Updating Contact Details
There are certain regulations to be followed while updating contact information for certain domain names registered with Alpine Domains Inc..
.NAME domain names
When you register a .NAME domain name or have a .NAME domain name transferred to your account with Alpine Domains Inc., you have to wait for 5 days before you can update the Registrant Contact details.